100% Comfort Guarantee
The Comfort24-7 “Comfort Promise”
100% Money-Back Satisfaction Guarantee
Two-year, warranty on new installations. One year on repair or maintenance services. We guarantee that you’ll be comfortable every step of the way, or we’ll refund your money.
Our experienced network of Comfort24-7 Providers are Factory Authorized by Carrier or Bryant to meet strict training and customer service standards. That includes NATE certification (North American Technician Excellence) – the leading industry certification program for heating and air conditioning technicians.
Your Safety is our Top Priority
All Comfort24-7 Providers are fully licensed and insured for your protection. Plus all in-home sales and technical professionals are drug-screened and background checked and present identification at the door.
We Take Your Time Seriously
We do our best to estimate arrival times however service schedules can fluctuate based how long each service call takes. Nevertheless, you’ll never have to wait at home for a technician or sales person to arrive. Simply provide the best phone number and we’ll call or text with updates on our arrival time.
We Respect Your Home
From wearing booties to using floor protection to cleaning up after ourselves, we’ll protect your home and leave it exactly as we entered it… just more comfortable.
You Will Always be “In The Know”
Feel free to watch, question and comment to our sales staff and technicians, who will always explain the work and available options to you as clearly as possible and no work will be completed without your authorization.
We Respect the Environment
We safely reclaim and recycle all evacuated refrigerant and old equipment. Plus, every new Carrier and Bryant air conditioning system uses environmentally safe Puron® Refrigerant (Unless customer specifically requests R-22/ Freon®-based system).